Shipping can vary between 2 to 15 business days after your order is processed. Orders are typically processed with 24-48 hours. Once your order is placed you will receive and email confirming your order, and then another once your order has shipped. Kinsley & Harlow does not ship internationally at this time.

Kinsley & Harlow will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

We do not issue refunds back to original methods of payment. Returns for eligible items are for store credit only. 

Please refer to our Return Policy for more information.

Kinsley & Harlow is committed to providing a positive shopping experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile site. Our goal is to permit our customers to successfully gather information and transact business through our website whether you are using assistive technologies like a screen reader, a magnifier, or voice recognition software.

Kinsley & Harlow views accessibility as an ongoing effort and are proud of our work to ensure that our website and mobile site are accessible to everyone. Please contact us at info@kinsleyandharlow.com if you have any feedback or suggestions as to how we could improve the accessibility of this website. Thank you for caring!

It sucks to fall in love with a cute little frock ony to find out it's sold out! Don't stress! We have you covered!

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We gladly accept all major credit cards including American Express, Mastercard, and Visa. As well as Apple Pay, Diners Club, Discover, Meta, Google Pay, and Shop Pay.

Shop Pay gives you the option to pay in full at checkout, or to split your purchase into four equal, bi-weekly, interest-free installment payments.

When available, Shop Pay Installments is an option for orders between 50 USD and 3,000 USD. There are no additional charges, interest rates, or late fees, and your credit score isn't affected.

To use Shop Pay Installments, you need to live in the United States and register for Shop Pay. When choosing Shop Pay Installments, the following limitations apply:

- You can't pay for an order if the order includes currency in any form, including virtual and digital currency, like gift cards.

- Orders need to be between 50 USD and 3,000 USD, including shipping and taxes.

- If you change your Shop Pay phone number, then you also need to update this with Affirm before you can pay for another purchase using Shop Pay Installments.

- Shop Pay Installments doesn't accept Capital One cards, prepaid debit cards, or prepaid credit cards.

For more info about Shop Pay Installments payments and financing, such as why you might not have been approved, visit the Shop Pay Installments Help Center.